Project Overview

Mantra aimed to improve its digital platform by enhancing usability, consistency, and overall user experience. The focus was on building a scalable design system to ensure seamless interaction and improved user satisfaction.

1. Discovery Phase

Objectives:

• Understand Mantra’s vision for a unified digital experience.

• Identify user pain points and opportunities for improvement.

• Define a clear roadmap for building a consistent design system.

• Ensure alignment between user needs and business objectives.

Activities:

• Stakeholder Interviews: Collaborated with Product Owners and Developers to gather requirements and align on objectives.

• Competitive Analysis: Assessed similar platforms to identify industry best practices.

• User Research: Conducted interviews and surveys to gather insights into user needs and pain points.

• Requirements Gathering: Prioritized features necessary for creating a cohesive user experience.

Key Insights:

• Scalability: The design needed to accommodate future enhancements.

• Usability: Ensuring simplicity and efficiency in user interactions.

• Consistency: Developing a structured design system for coherence across the platform.

2. Design Phase

Design Goals:

• Create a cohesive design system to maintain consistency across various interfaces.

• Ensure the design is user-friendly and adaptable to various use cases.

• Improve user journeys to enhance overall satisfaction and engagement.

Design Solution:

• Design System: Built a modular design system with reusable components for scalability.

• User Interface Design: Developed clean, intuitive interfaces focused on usability.

• Prototyping: Created high-fidelity prototypes to validate design concepts and gather feedback.

• Usability Testing: Iterative testing sessions were conducted to refine the user experience.

3. Delivery Phase

Key Features Delivered:

• Comprehensive Design System: Reusable components for consistency and scalability.

• Enhanced User Journeys: Improved navigation and interaction flows.

• Visual Consistency: Ensured coherence across various user interfaces.

• Clear Documentation: Provided guidelines for designers and developers to maintain standards.

  
  

4. Impact

The design system for Mantra resulted in:

• Streamlined design processes and improved efficiency.

• Enhanced user satisfaction through simplified interactions.

• A solid foundation for future iterations and expansions.

  
  

5. Lessons Learned

The Mantra project emphasized the importance of building a scalable design system and continuously iterating based on user feedback. Clear documentation and collaboration were essential for successful implementation.